Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

Last Updated: January 2026

At Malkai IVF Center, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility or use our services.

Information We Collect

Personal Information

  • Name, contact information (address, phone number, email)
  • Date of birth, gender, and identification information
  • Insurance information and billing details

Medical Information

  • Medical history, treatment plans, and test results
  • Consultation notes and physician observations
  • Laboratory results and genetic testing information

How We Use Your Information

Treatment and Care

To provide, coordinate, and manage your fertility treatment and related healthcare services

Communication

To contact you regarding appointments, treatment plans, and follow-up care

Billing and Payment

To process payments and handle insurance claims for services rendered

Legal Compliance

To comply with legal obligations and regulatory requirements

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Secure, encrypted storage of electronic medical records
  • Restricted access to personal information on a need-to-know basis
  • Regular staff training on privacy and confidentiality
  • Physical security measures at our facility

Your Privacy Rights

Access Your Information

You have the right to request copies of your medical records

Request Corrections

You can request corrections to inaccurate information

Restrict Use

You can request restrictions on how we use your information

Request Disclosures

You can request an accounting of information disclosures

Questions About Privacy?

If you have any questions or concerns about our privacy practices, please contact us:

Phone: 0348 9006365

Email: malkaivfcenter@gmail.com

Roshan Specialized Hospital
Saidu Sharif, Swat, Pakistan